Frequently Asked Questions

Everything you need to know about shopping with Nekoto Books

What is the typical shipping time for my order?

Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 10-15 business days depending on the destination and customs processing.

Can I return an item if it doesn't fit?

Yes, we offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund or exchange.

How should I care for my Nekoto Books apparel?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location.

How can I track my package after it has shipped?

Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.